Terms of Service

Effective date: March 4, 2026

These Terms of Service ("Terms") govern your use of the Outraro platform (the "Service"), operated by Outraro ("we", "us", or "our"). By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Description of Service

Outraro is an AI-powered procurement intelligence platform for manufacturing and procurement teams. The Service allows you to upload accounts payable (AP) CSV exports from your ERP system. Outraro automatically parses and normalizes your line items, classifies them using UNSPSC codes, benchmarks market prices against vetted distributor and government sources, computes a confidence score for each benchmark, calculates savings opportunities, and generates negotiation briefs for your top savings opportunities. Results are displayed in an authenticated dashboard.

2. Account and Authentication

To use the Service, you must create an account using a valid business email address. Authentication is handled via magic link email verification through Supabase. You are responsible for maintaining access to your email account and for all activity that occurs under your account. You agree to notify us promptly if you believe your account has been compromised.

3. Free and Pro Plans

The Service offers a free plan and a paid Pro plan. The free plan provides a limited savings report with negotiation briefs for your top opportunities. The Pro plan unlocks the full platform, including complete benchmark data, all negotiation briefs, and additional features as described on our website. We reserve the right to modify plan features and pricing at any time, with reasonable notice to existing subscribers.

4. Payment and Billing

Pro plan subscriptions are billed through Stripe. By subscribing, you authorize Stripe to charge your selected payment method on a recurring basis according to your chosen billing cycle. You may cancel your subscription at any time through your account settings or by contacting us, and your access to Pro features will continue until the end of your current billing period. Refunds are handled on a case-by-case basis at our discretion.

5. User Responsibilities

By using the Service, you represent and warrant that:

• You are authorized to act on behalf of the company you represent
• You have the legal right to upload and share the data you provide, including vendor information, pricing data, invoice records, and any other financial data contained in your AP exports
• All data you submit is accurate to the best of your knowledge
• You will not upload data containing sensitive personal information (such as Social Security numbers, personal health records, or personal financial accounts) that is not related to business procurement
• Your use of the Service complies with all applicable laws and regulations

You agree not to misuse the Service, submit false or misleading data, attempt to reverse-engineer our analysis methodology or benchmarking models, interfere with the platform's operation, or use the Service for any unlawful purpose.

6. Intellectual Property

Your data. You retain full ownership of the AP data you upload to the Service. By uploading data, you grant us a limited, non-exclusive license to process, analyze, and store it for the purpose of delivering the Service to you.

Our platform. We retain all ownership of the Outraro platform, including our software, analysis pipeline, benchmarking methodology, classification systems, confidence scoring algorithms, negotiation brief templates, shared price database, classification cache, and all other platform components. The derived benchmark prices, confidence scores, and savings calculations generated by our platform are our intellectual property. Nothing in these Terms transfers any of our intellectual property rights to you.

Shared data. By using the Service, you acknowledge and agree that aggregated, de-identified data derived from your uploads (such as item-to-category mappings and verified market prices) may be incorporated into our shared classification cache and price database to improve results for all users. This shared data will never identify your company or expose your specific purchasing figures.

7. Limitation of Liability

The benchmark prices, confidence scores, savings estimates, and negotiation briefs provided through the Service are for informational and negotiation guidance purposes only. They are not financial advice, legal advice, or guaranteed pricing. Market prices fluctuate, and actual savings will vary based on your specific circumstances, supplier relationships, contract terms, volumes, and market conditions. You should exercise independent judgment before making procurement or business decisions based on our analysis.

To the fullest extent permitted by applicable law, Outraro and its officers, employees, and service providers will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Service or reliance on any analysis, benchmark, or report, even if we have been advised of the possibility of such damages.

Our total liability to you for any claim arising out of or related to the Service will not exceed the amount you paid to us in the three months preceding the claim, or $100, whichever is greater.

8. Data Handling

Our collection, use, and protection of your information is described in our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you agree to the practices described in the Privacy Policy.

9. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that any particular benchmark price or savings estimate will be accurate or achievable.

10. Termination

You may close your account at any time by contacting us. We reserve the right to suspend or terminate your access to the Service at any time, with or without notice, if we believe you have violated these Terms or for any other reason at our discretion. Upon termination, your right to use the Service ceases immediately. You may request deletion of your uploaded data and account information in accordance with our Privacy Policy.

11. Modifications to Terms

We may update these Terms from time to time. If we make material changes, we will update the effective date at the top of this page and, where practical, notify you by email. Continued use of the Service after changes are posted constitutes your acceptance of the updated Terms.

12. Governing Law

These Terms are governed by the laws of [GOVERNING_LAW_JURISDICTION], without regard to conflict of law principles. Any disputes arising under these Terms will be resolved in the courts located in [GOVERNING_LAW_JURISDICTION].

13. Contact

If you have questions about these Terms, please contact us at [CONTACT_EMAIL].